We bought our brand new home in 2016. Moved in on December 1, 2016.
Our brand new Huntwood Sapalle cabinet doors came with a manufacturers defect that showed up 6 weeks after we moved into the house. The corners of the doors started to separate. They said it was a glue problem. All 47 cabinet doors had to be replaced.
The second set of doors had the same problem, the corners started to separate on several doors. All 47 doors were replaced again in October 2017. The third set of doors were installed and so far the original DEFECT has not developed. However, 2 doors are 1/8 inch wider than they should be, so they don't close.
One door overlaps the other. Two other doors have nicks and scratches. (Note: All 47 doors were shipped in a box with nothing separating them, just wood on wood). Since October (It's now February) we've been working with the distributor to get these four doors replaced.
Just learned today that the manufacturer, HUNTWOOD has refused to replace the doors under warranty. Unbelievable!
We will have to either have the doors planed to fit, or order new doors at our expense. Simply horrible service.
Product or Service Mentioned: Huntwood Industries Cabinet.
Reason of review: Warranty issue.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.